As a frequent traveler and the owner of an airport shuttle service I understand the stress of traveling for myself and for my customers.

Today, I am focused on the Charlotte flight that comes into Harrisburg Airport. This flight seems to be a constant problem as they are always delayed giving flyers the excuse of we do not have crew or its the weather.

Unfortunately, the only one being inconvenienced is the traveler and the families and friends waiting at Harrisburg Airport.  As a business who transports people everyday back and forth to airports I have to say this flight is the worst for being on time. 

Its about time the government steps in and starts to hold these airlines accountable for not getting customers to their destinations on time.  These delays are not just delaying the passengers traveling but if they have connecting flights they are often missing their flights and having to sleep in an airport overnight because sometimes they are not even giving people hotel vouchers.   

Last night a flight was suppose to come in at 6PM from Charlotte and did not arrive until after 12:00 pm.  Please make this make sense as it was a six hour delay.  Why does this happen?  Why aren’t the airlines being held accountable for these delays?  

Any other service industry would have to compensate the person in some way either with money or a credit.  Yet American Airlines can just drop the ball and leave passengers stranded at an airport and give excuse after excuse and continue to let fights be late.  

Until the traveler puts down their foot and demands better service American Airlines will continue to have no accountability for this flight.

 

Get it together American Airlines we demand better service 

 

Relax and Ride Carlisle Airport Shuttle Service based in the Greater Harrisburg Area.